Delivery
Delivery is charged at a flat rate of 6.99€ international. We reserve the right to contact you with an updated figure for delivery before finalising your order.

We will arrange for delivery of the products you order to the address you specify in the check out procedure. The method used to deliver your order varies depending on the delivery address.

Disclaimer
The information provided on this website is not intended to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, you must first check with your G.P. or a specialist health practitioner that the combination of your prescription medication and supplements or natural remedies are suitable. We have tried to ensure that the information provided on this website is accurate and in accordance with British Law. However we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission.

Payment

PayPal

Paying with a debit or credit card?
Simply order your product(s) via our website and once you have finished a link for PayPal will pop up. You do not need a PayPal account in order to pay with your debit or credit card, click ‘don’t have a PayPal account’.

Credit Card and Debit Card Payments will be charged and debited at the time of placing the order. If any items are unavailable and we are unable to supply we will refund these items as soon as possible after taking the payment. 

Age Restriction

You must be 18 years or over in order to use this site. 

Cancellation

You have the right to cancel your order within 2 hours after you have made your full payment. The period of 2 hours begins on the hour you made your payment. Please be aware that your right to cancel does not apply to certain good. You must inform us of your wish to cancel either by email or phone within a period of 2 hours. Note: If we happened to have shipped your order before cancellation you will be responsible for the full cost of shipping your goods to you.

Return/Refund Policy

If you are not satisified with your orders. You should return them to us in their original, undamaged packaging, as soon as you informed us of your wish to return the items either by email or phone. you may return the items within 7 days of receiving your orders. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. We reserved the right to determine the condition of any item before carrying out refund. All shipping expenses for returned or exchanged goods are at the customer’s expense.
The following information will be required when returning your goods to us:
Full Name
Order Number
Email address
Mobile Number
Address

Western Union
If you cannot pay via bank transfer, you will need to submit your order by email info@fatzorb.eu. We will give our account details and once we have received your payment, the goods will be shipped.